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Terms & Conditions

01. Object of the agreement

These general contracting conditions (hereinafter referred to as the “General Contracting Conditions or General Conditions”) are applicable to all contracting by users (hereinafter referred to as the “User” OR “Users”) through this website (hereinafter referred to as the “Website”) owned by CAMILLA DESIGN, S.L. (hereinafter referred to as the “Company”). The identification details of which are shown below:


Company name: CAMILLA DESIGN, S.L.

National Tax Identification Code (NIF): B-63463624

Registered Office: Calle Diputación 202, principal, 08011, Barcelona.

Recorded in the Companies Registry of Barcelona in Volume 36455, Folio 104, Sheet Number B 289811, Registration 1


The Company reserves the right to complete, change or replace these General Contracting Conditions and any other general or special terms and conditions at any time, deeming that merely posting such changes on its Website shall be deemed as valid notification thereof. We therefore kindly ask Users to carefully read them and abstain from using the website if they do not accept any of the terms and conditions stated therein. The orders received prior to these possible changes will be processed according to the general conditions in force at the time such orders are made. Our offers are deemed to be with no obligation. There may be slight technical alterations and changes regarding our pictures or descriptions. Our product catalogue will no longer be valid from the time the new edition is published.

02. Description of the products 

The descriptions of the products made available to the public on the website are based on information provided by the company or its suppliers. The photographs or videos showing the products or distinctive signs, such as trade marks or trade names, or any other element contained on the website, have been obtained using real objects on sale in order to provide the most exact and accurate information about the products and their characteristics. However, such pictures are merely provided for informative purposes and as examples and may not be exactly the same as the products finally purchased.

03. Formalities of the agreement

In order to buy products on the website, Users must open a user account by completing a form for such purpose requiring a series of personal data. Once the account has been opened and the General Contracting Conditions have been accepted, the steps will be explained in order to purchase the products. By clicking on the order confirmation button, a binding order will be issued for the products included in the Users’ “shopping basket”. The acknowledgement of receipt of the order, along with its characteristics, will be immediately confirmed to the User by an email being sent to the address specified during the formalities for the order. The purchase agreement will be entered into when full payment has been made of the product’s price by the User, along with any additional expenses incurred for the purchase (shipping costs, customs duties, rates and taxes outside the EU, etc.).

04. Prices

All the prices for the products specified on the website include VAT and all other taxes that may be charged according to Spanish law. However, these prices do not include the relevant shipping costs for the product nor customs and excise duties, rates and taxes that may be applicable for shipping products outside the European Union, which will be detailed separately and must be accepted by the User.

05. Queries about the purchases

The details of the purchases will be stored. Users may consult the General Contracting Conditions on this website at any time. The specific data of Users’ orders cannot be accessed on the Internet for security reasons.

06. Right to cancelation

In the position of User, pursuant to applicable law, you may cancel and/or revoke your order within a term of 7 business days after the goods have been received. You need not give any reason for cancelling your order and you may do so in writing (an email is sufficient) or by returning the goods. In order to comply with the term allowed for cancelation you only need to send the relevant cancelation or return the product. The cancelation must be sent to:


Company name: CAMILLA DESIGN, S.L.

National Tax Identification Code (NIF): B-63463624

Registered Office: Calle Diputación 202, principal, 08011, Barcelona.

Or the email address “info@monoandme.com”


Please provide sufficient postage for the package in order to avoid any postal surcharges. If the goods are returned damaged or used, the legally allowed amount will be deducted, which may be avoided if the goods are simply examined, as you would do in any shop, and they are returned with no signs of use and in their original packaging. The costs incurred to return the goods shall always be at the expense of the User. If a product is exchanged, the shipping costs for the new product shall be at the expense of the Company.

No goods may be returned that, if any, have been specifically manufactured according to a customer’s specifications or that are clearly adapted to his/her personal requirements or that, due to their qualities, are not suitable to be returned or those that have been used or altered.

The refunds for returned goods will be paid to the same account as from where the original payment was made.

07. Warranty

The warranty is subject to the terms and conditions stipulated by law. In the case of faulty goods, we will, as you prefer, either exchange or repair them.

Regarding exchanging products, the shipping costs for the new goods will be at the expense of the Company.

If repairs are not possible or the exchanged goods are also faulty, you will be entitled to return them and receive a refund of the full purchase price, or you may keep the goods with a discount. You will find information about any possible manufacturer’s warranty in the product documents. 

The warranty covers all manufacturing defects. In order to claim the warranty, you can contact us at the address specified in the first paragraph of these General Conditions, or at the email address info@monoandme.com.

08. Shipment and payment

The goods will be shipped by post or Mailboxes and the payment must be made through the Pay Pal, TPV Virtual platforms or by VISA, Master Card.

The shipping costs will be at the User’s expense.

 All other details related to the shipment and payment to the Company are included in the order form.

09. Delivery times

You can find out the planned delivery times in the product description.

The goods in stock will be shipped within a maximum term of 7 business days after the full amount of the price has been paid. If the goods are not in stock, the Company will inform the User of the possibilities of the products being in stock again. If the goods are not available, the Company will send notification to inform the User of this by email.

The Company reserves the right to make partial deliveries. The additional shipping costs that may be incurred will only be charged with an express prior agreement.

10. Reserve of ownership

The goods shall be deemed to belong to the Company until the full price thereof has been paid, including any additional costs incurred for the purchase and shipment.

11. Data protection

For the purpose of the provisions in the Organic Data Protection Act 15/1999 of 13 December (hereinafter referred to by its initials in Spanish “LOPD”), Users are hereby informed that a personal data computer file has been created for the data obtained from the website and so that the Company, under its own responsibility, can obtain information and market the products offered and to carry out promotional and advertising campaigns that may of interest to Users in order to extend and improve our products and adapt new offers to Users’ preferences or needs. 

The User expressly accepts that his/her data that are provided while he/she is browsing the Website or when completing any forms are compiled in the personal data computer file mentioned in the previous section, in addition to those obtained from the commercial relationship and/or delivery of the purchased products. During the process to compile the data, Users will be informed of whether it is compulsory or not to provide their data in order to deliver the products, except for making orders, in which case the Company will inform Users that, from such time, the data will be considered compulsory, therefore they must provide the data related to their identity, address and credit card number to make the payment in order to carry out the formalities for the purchase order, since these data are required for the formalities and conclusion of the sale. 

Regarding the data compiled in the manner set forth in the previous section, Users may exercise their rights acknowledged in the LOPD and, in particular, their rights to access, rectify or delete data and oppose them, if deemed necessary, and to revoke their consent to assign their data. These rights may be exercised by Users by sending a signed written request to the following address: 

 Company name: CAMILLA DESIGN, S.L.

National Tax Identification Code (NIF): B-63463624

Registered Office: Calle Diputación 202, principal, 08011, Barcelona.

Or the email address “info@monoandme.com”

The personal data provided, including the User’s postal and email addresses, will not be given to third parties. The contact persons for services shall be excluded from this provision, when the data is required to process the orders (e.g. the courier company responsible for delivering the goods or the banking institution that processes the payment transaction). In these cases, the data provided shall be limited to the minimum necessary. The information about customers’ data on this website is only stored in the cookies if Users wish to use them again when they make other visits in the future. The data stored in a cookie means you can avoid needing to continually complete the same forms. You can administer the acceptance of cookies in your Internet browser and, if you so wish, you can block them.

When using the data included in the file, as explained above, the Company undertakes to observe the confidentiality thereof and will only use them in accordance with the purpose of the file. It will comply with its obligation to store them and will adopt all the required security measures to avoid any alteration, loss, unauthorised processing or access of the personal data, according to the provisions in the LOPD, and its developing regulations, approved by Royal Decree 1720/2007 of 21 December.

12. Taxes

The prices of the products on sale at our on-line stores include Value Added Tax (VAT).


13. Applicable law and jurisdiction

The website and the commercial relationship between the parties shall be governed by Spanish law.

The parties shall endeavour to reach an amicable settlement for any disputes that may arise. If no settlement can be reached in this manner, the parties shall submit the dispute to the jurisdiction and competence of the Courts in the city where the User is resident. This rule shall not be applicable if the User is a consumer, as this term is defined in the Redrafted Text of the Spanish General Consumer and User Protection Act. 

According to the provisions therein, the agreements entered into on-line in which a consumer is a party thereto shall be presumed as entered into in the place where the latter has his/her normal residence. The agreements in which the User is a business or a professional shall be presumed as entered into in the place where the Company’s registered office is located.

Updated on 16 November 2012

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